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  1. Your passwords are showing…

    A lot of geeks and developers out there are using Mozilla Firefox. It’s a fantastic browser, and I highly recommend it. Firefox has been a huge factor in the progress of web development. Where would we be without the Web Developer Toolbar and Firebug?

    However, there’s one place you have to be careful using Firefox - password management. You know the little “Remember Password” button you click when you log in? Turns out Firefox doesn’t mind showing you the passwords you’ve saved, in plain text. It’s no secret - others have previously blogged about it - but it does bear repeating. This is the default behaviour, so if you haven’t already spotted this, then chances are it applies to you right now. That means someone unscrupulous can come along and read your passwords. Like this:

    First, go into “Preferences” in Firefox (on a mac, hit Cmd-,) and head to the Security tab. Then click the Saved Passwords button as shown here:

    Security window in Firefox

    This will bring up a Passwords window. I’m not showing you mine. But look for this button at the bottom right:

    Show Saved Passwords button

    Press this button. Voila! All your passwords are shown, in plain text, on-screen. Please note, my password is not hunter2.


    This means that someone can open up Firefox on your computer, and view all your saved passwords. The way to change this is to set a master password for Firefox. Close that passwords window, and go back to the Security preferences pane. There, you’ll see an option for “Use a master password”.


    This means that Firefox protects all your saved passwords with a master password which is never shown. However, get used to seeing this prompt…

    Master Password prompt

    because it comes up ALL the time when you’re using password-authenticated sites. Personally, I use Webkit nightly builds for everyday browsing: they’re extremely fast and stable.

  2. Enabling conversation is killer

    I had an eye-opening experience the other night and it reminded me how important it is to open up real conversation with your customers. It’s so exciting how tools like Qik and Seesmic are encouraging this.

    I saw this tweet from Kathy Sierra, which piqued my interest to go see what was Gary Vaynerchuk was up to on Seesmic. Gary Vaynerchuk and Kevin Rose (digg) where doing an impromptu Q&A where you could ask them questions using Seesmic.

    So I thought I’d have a go and shoot them a question (about Grand Theft Auto IV, of course):

    I was really fun to get a reply almost instantaneously:

    What is so amazing about this interaction is that it was personal and fun. That just isn’t possible over email or even the phone. They were in Las Vegas and I was in Shockerwick and we connected. It increased my loyalty to Kevin and Gary because they took time to interact with me - and that’s the value of that personal exchange. Amazing.

    How do you all think this is changing the way we interact with our customers, fans and friends?

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